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Delivery & Return Policy

Shipping

Purchase of a LE GRAMME object without personalization

  • France and Europe (including UK) : We offer the delivery through DHL Express within 48 hours after you places your order
  • US : You will be delivered through DHL Express within 2 to 5 days after you placed your order. Delivery costs 30€*
  • Hong-Kong : You will be delivered through DHL Express within 2 to 5 days after you placed your order.  Delivery costs 35€*. 

Purchase of a LE GRAMME object with personalization

A nice engraving takes a little time, for personalized objects, delivery time is:

  • France and Europe (including UK) : We offer the delivery through DHL Express within 15 days after you placed your order
  • US : You will be delivered through DHL Express within 15 days after you placed your order. Delivery costs 30€
  • Hong-Kong : You will be delivered through DHL Express within 15 days after you placed your order. Delivery costs 35€*. 

*Delivery cost doesn't include eventual customs fees, neither import taxes you would have to pay when you receive your order.  

Return conditions

Are you not fully satisfied with your LE GRAMME object? Or maybe you didn't choose the right size? Contact us at eshop@legramme.com to tell us the reasons of your return. 

If you ordered from France or any european country: you have 14 days from the day you received your order to return your LE GRAMME object. We offer the return. As soon as we get your e-mail, we will send you a DHL coupon to print and stick on the package

If you ordered from the US or Hong-Kong: you can return your LE GRAMME object with the transporter of your choice within 14 days from the day you received your order. The return and liable custom fees are on the sender. Only non-personalized objects can be returned.

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LE GRAMME | DELIVERY AND RETURN POLICY
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Le Gramme Contact

We are here for you.
For any question about LE GRAMME and its creations, and more precisely to advise you on size issues, product, delivery, return policy. You can contact our teams.

By phone

From monday to friday between 10am and 7pm
+33 1 85 34 70 24

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